Terms of Service By accessing and placing an order on Epic Gold Exchange, you agree to the following Terms of Service. 1. Company Information Business Name: Epic Gold Exchange Country of Operation: Indonesia Website: https://epicgoldexchange.com Email: epicgoldexchange@gmail.com Epic Gold Exchange provides intermediary services for digital in-game items and virtual gaming services. We are not affiliated with, endorsed, or sponsored by any game developer or publisher. 2. Nature of Services All products sold on our website are digital goods, including virtual in-game currency and gaming-related services. By purchasing from us, you acknowledge that: Virtual goods may carry inherent risks depending on game publisher policies We do not guarantee game publisher approval of transactions Buyers accept responsibility for compliance with the game’s terms of service 3. Delivery Policy Delivery time typically ranges between 15–40 minutes depending on server conditions. If delivery exceeds 24 hours and the order cannot be fulfilled, the customer may request a refund. 4. Refund Policy Due to the digital nature of our products, all sales are final once delivery has been successfully completed. Refunds are only eligible if: The product has not been delivered Delivery exceeds 24 hours The order cannot be fulfilled Unjustified chargebacks without prior communication may result in permanent service restriction. 5. Payments We use third-party payment processors including: Lemon Squeezy NOWPayments We do not store full credit card or cryptocurrency wallet information. All transactions are processed securely through encrypted payment gateways. 6. Limitation of Liability Epic Gold Exchange shall not be liable for: Account restrictions imposed by game publishers Suspension or bans resulting from game policy enforcement Loss of digital assets after confirmed delivery Use of our services is at your own discretion. 7. Intellectual Property All website content including branding, design, and graphics are the property of Epic Gold Exchange unless otherwise stated. Game-related trademarks belong to their respective owners.